Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: January 15, 2024
Our Privacy Principles
These principles guide how we handle your data
Data Protection
Your data is protected with enterprise-grade security measures.
Encryption
All data is encrypted both in transit and at rest.
Transparency
We are transparent about what data we collect and how we use it.
User Control
You have full control over your data and privacy settings.
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.
Account Information: Name, email address, password, and billing information.
Content Information: Landing page content, designs, and customizations you create.
Usage Information: How you interact with our service, including pages visited and features used.
Device Information: Browser type, operating system, IP address, and device identifiers.
Communication Information: Messages, feedback, and support requests you send to us.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services.
Provide and deliver our services and process transactions.
Send you technical notices, updates, security alerts, and support messages.
Respond to your comments, questions, and provide customer service.
Monitor and analyze usage patterns to improve our service.
Personalize your experience and provide content recommendations.
Protect against fraud, abuse, and security threats.
Comply with legal obligations and enforce our terms of service.
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties.
Service Providers: We may share information with trusted third-party vendors who help us operate our service.
Business Transfers: Information may be transferred in connection with a merger, acquisition, or sale of assets.
Legal Requirements: We may disclose information when required by law or to protect our rights.
Consent: We may share information with your explicit consent.
Aggregated Data: We may share anonymized, aggregated data that cannot identify you personally.
4. Data Security
We implement appropriate technical and organizational measures to protect your information.
Encryption: All data is encrypted in transit and at rest using industry-standard protocols.
Access Controls: Strict access controls ensure only authorized personnel can access your data.
Regular Audits: We conduct regular security audits and penetration testing.
Incident Response: We have procedures in place to respond to potential security incidents.
Staff Training: Our team receives regular training on data protection and security best practices.
5. Your Rights and Choices
You have several rights regarding your personal information.
Access: You can request a copy of the personal information we hold about you.
Correction: You can update or correct your personal information at any time.
Deletion: You can request deletion of your account and associated data.
Portability: You can export your data in a machine-readable format.
Restriction: You can request restrictions on how we process your information.
Objection: You can object to certain types of processing.
Withdraw Consent: You can withdraw consent for processing where applicable.
6. Data Retention
We retain your information only as long as necessary to provide our services and comply with legal obligations.
Account Data: Retained while your account is active and for a limited period after closure.
Content Data: Landing pages and designs are retained according to your subscription plan.
Usage Data: Aggregated usage statistics may be retained indefinitely in anonymized form.
Legal Compliance: Some data may be retained longer to comply with legal requirements.
Backup Data: Data in backups is automatically deleted according to our backup retention schedule.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your own.
We ensure appropriate safeguards are in place for international transfers.
EU-US transfers are governed by Standard Contractual Clauses or adequacy decisions.
We comply with applicable data protection laws in all jurisdictions where we operate.
You can contact us for more information about the safeguards we use.
9. Children's Privacy
Our service is not intended for children under 13 years of age.
We do not knowingly collect personal information from children under 13.
If we learn that we have collected information from a child under 13, we will delete it promptly.
If you believe we have collected information from a child under 13, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time.
We will notify you of any material changes by email or through our service.
The updated policy will be posted on our website with the effective date.
Your continued use of our service after changes take effect constitutes acceptance.
We encourage you to review this policy periodically.
Questions About Your Privacy?
If you have any questions about this Privacy Policy or how we handle your data, we're here to help.
Data Protection Officer: privacy@exgenai.com